Privacy Policy

Privacy Policy

Effective Date: 06/05/2022

Pontis Construction LLC (operating as Pontis Construction Inc.) (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website, our services, the Pontis Portal, or any communication channels including phone, SMS, and email.

1. Company Information

Business Name: Pontis Construction LLC (Pontis Construction Inc.)
Head Office Address: 2108 N ST STE N, Sacramento, CA 95816
Contact Email: office@pontisconstruction.com

2. Information We Collect

  • Name, phone number, and email address
  • Project details and service-related information
  • Communication records (calls, SMS, emails)
  • Payment references (invoices, PayPal transaction IDs, e-transfer confirmations, or check records)

⚠️ Note: We do not directly collect or store credit card or bank account details.

3. How We Use Information

  • To provide and deliver our construction services
  • To manage client communications via call, SMS, and email
  • To follow up on projects and provide updates
  • To send invoices and process payments via third-party services (PayPal, e-transfer, or checks upon agreement)
  • To send promotional offers and company updates (with clear opt-out options)

4. SMS Messaging Privacy

If you choose to receive SMS messages from Pontis Construction, we may use your mobile phone number to send:

  • Estimate updates
  • Project status updates
  • Appointment confirmations
  • Scheduling notifications
  • Customer support responses
  • Invoice reminders
  • Service-related notifications
  • Promotional messages (only if you have expressly opted in)

Message frequency varies depending on your project activity and communication preferences.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us at office@pontisconstruction.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We only send SMS messages to customers who have provided prior consent through our website, quote request forms, customer support requests, email communications, or other approved opt-in methods. Providing consent to receive SMS messages is voluntary and is not a condition of purchasing our services.

5. Data Sharing

We do not sell, rent, or trade your personal information with third parties. Your data is stored securely on:

  • Zoho email services
  • Google Drive
  • Our secure Pontis Portal (developed by Pontis Tech Team with encryption-enabled logins)

Subcontractors and service providers (if used) are required to comply with strict data security and confidentiality standards.

6. Data Security & Storage

  • Encrypted logins on the Pontis Portal
  • Restricted access to sensitive information
  • Secure cloud storage through Zoho and Google

7. Cookies & Tracking

Our website and portal may use cookies or analytics tools to enhance user experience. You may adjust your browser settings to refuse cookies.

  • Users can opt out of tracking and marketing cookies at any time.

8. Your Rights

You have the right to:

  • Request a copy of your personal information
  • Request corrections or updates
  • Request deletion of your personal data
  • Unsubscribe from promotional emails or SMS messages at any time

To exercise these rights, contact us at office@pontisconstruction.com.

9. Legal Jurisdiction

This Privacy Policy is governed by the laws of the United States and Canada.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.